Business Banker (LO) Norristown, PA

Wells Fargo Bank•Norristown, PA

14h•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients in branches, with frequent client interaction to understand and meet their needs. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The role delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, and financial needs to provide tailored recommendations and connect them with business accounts, credit, treasury services, digital tools, and other financial solutions. The banker actively prospects and networks with external and internal partners, collaborates across banking channels, and works with Relationship Managers and Lending Officers on complex structures. This Loan Originator position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The role assists customers without taking an application or offering or negotiating terms for a dwelling-secured transaction. LO registration is required at employment, and candidates must meet applicable regulatory qualification and ongoing screening requirements. The position is based at Northtowne Plaza in Norristown, Pennsylvania; banker placements may be within 10 miles of the branch applied to. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Must obtain Loan Originator registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.
Not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of small-business customers across an assigned territory.
Experience proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Strong business acumen and experience providing financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
Own the client journey from onboarding through relationship deepening and acquisition of new clients.
Understand clients’ goals, operations, priorities, and financial needs, and provide tailored recommendations aligned with their objectives and applicable policies.
Offer business accounts, credit, treasury services, digital tools, and other Wells Fargo financial solutions.
Actively prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and build the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess customers’ needs and refer those interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
Fulfill applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and escalate or remediate issues appropriately.