Business Banker (LO) Norristown, PA

Wells Fargo•Norristown, PA

1d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The banker delivers a client-centric experience and acts as a trusted partner by understanding business goals and financial needs, analyzing client operations and priorities, and recommending suitable financial solutions. The position offers business accounts, credit, treasury services, and digital tools, while partnering with Relationship Managers, Lending Officers, and internal banking channels to support clients and referrals. It includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member; the banker does not take applications or offer or negotiate terms for those transactions. The role requires LO registration and compliance with applicable Consumer Financial Protection Bureau and Wells Fargo requirements. The position is based at Northtowne Plaza in Norristown, Pennsylvania. Banker placements may be within a 10-mile radius of the branch applied to. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Must obtain Loan Originator registration at the time of employment; Wells Fargo initiates the registration process after the employment start date.
Must meet applicable Consumer Financial Protection Bureau and Wells Fargo Loan Originator qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.
Not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that supports growth and positions Wells Fargo as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
Learn clients’ goals, operations, priorities, and financial needs, and recommend solutions aligned with their objectives while following policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop the full customer relationship.
Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member without taking applications or offering or negotiating transaction terms.
Follow applicable risk, compliance, credit, financial-crimes, operational, and regulatory programs; escalate and remediate issues as appropriate.