Business Banker (LO) Reno, NV

Wells Fargo•Reno, NV

1d•$25 - $38•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients through branch interactions. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and oversees the client journey from onboarding through relationship growth and acquisition of new clients. The Banker delivers a client-centric experience and acts as a trusted partner by understanding clients’ operations, goals, and financial needs and recommending appropriate banking solutions. The position offers business accounts, credit, treasury services, and digital tools, and works with internal banking channels, Relationship Managers, and Lending Officers to support customers and address complex structures. The role has customer contact and may assess needs and refer customers interested in dwelling-secured products to a SAFE team member, but does not take applications or offer or negotiate terms for those transactions. It requires Loan Originator registration and compliance with applicable regulatory qualifications and Wells Fargo policies. The position is based at 18100 Wedge Pkwy, Reno, Nevada; placements may be within 10 miles of the branch applied to. The role is not eligible for visa sponsorship. Base pay is $25.48–$37.98, with possible incentive opportunities.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Must obtain Loan Originator registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements.
Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards and ongoing regulatory requirements.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain customer and colleague relationships.
Business acumen and experience providing financial-services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
Own the client journey from onboarding through deepening relationships and acquiring new clients, delivering a branded, client-centric experience.
Understand clients’ goals, operations, priorities, and financial needs, and provide tailored financial recommendations consistent with policies and procedures.
Offer business accounts, credit, treasury services, digital services, and other relevant Wells Fargo financial solutions.
Use available tools and product knowledge to make impactful recommendations and help clients use digital banking services.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate across internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
Assess customer needs related to dwelling-secured products and refer interested customers to a SAFE team member, without taking an application or offering or negotiating transaction terms.
Meet applicable risk, compliance, regulatory, and Loan Originator requirements.