Banker Jobs

About The Position

Requirements

• Typically requires 3 or more years of experience.
• Roles at this level typically require an associate degree or equivalent, as well as related experience or product knowledge; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Demonstrate customer focus by prioritizing customer needs and satisfaction and using that understanding to create customized solutions.
• Assess and effectively manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Nice To Haves

• Accountability
• Banking
• Client loyalty
• Customer experience
• Customer service
• Identifying opportunities
• Leveraging technology
• Proactive sales
• Knowledge of banking products
• Digital awareness
• Effective communications
• Managing multiple priorities
• Matrix management
• Problem solving
• Prospecting
• Retail lending
• Selling
• Understanding customer needs

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve customers' financial well-being and position PNC solutions.
• Drive sales conversations through outbound calls, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement.
• Conduct a full PNC conversation with every client interaction to identify appropriate solutions.
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain customer relationships.
• Create customer loyalty and grow customers' share of wallet through a differentiated customer experience.
• Educate customers on financial transaction options by using technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems.
• Manage risk by adhering to policies and procedures, exercising sound judgment, and identifying and avoiding loss.
• Participate in branch daily operations and ensure they are completed efficiently and accurately.

Benefits

• Medical and prescription drug coverage, with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child and elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select fully paid programs
• Wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• 15 to 25 vacation days each year, depending on career level and years of service