Associate Banker II (20hrs.) - Edison Stony Road

TD•Edison, NJ
•$22 - $28•Onsite

About The Position

This role delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. It provides everyday banking and supports consumer product needs through accurate, clear, and confident service, while building meaningful relationships and helping clients work toward their financial goals in accordance with risk and regulatory standards. The position combines transactional service with needs-based engagement. It handles everyday banking and basic consumer account opening and maintenance, helps clients understand available options, identifies needs and opportunities, and connects clients with appropriate partners. The Associate Banker may serve as the first point of contact and hospitality ambassador for a financial center, managing client flow and delivering a high-touch experience. The role performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine requests, and escalates non-standard issues. The role is part-time at 20 hours. Work may be scheduled during operating hours, including evenings, weekends, and holidays. The listed pay range is $22.00–$27.75 USD per hour. TD describes its total rewards package as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Training and onboarding are provided, with development conversations, an online learning platform, and mentoring programs also available.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
  • Ability to work scheduled operating hours, including evenings, weekends, and holidays.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills to manage multiple tasks in a fast-paced environment.
  • Excellent communication skills, including the ability to be concise, clear, and consistent.
  • Demonstrated problem-solving skills.
  • Ability to schedule and prioritize work.
  • Ability to work independently and meet deadlines.
  • Sound judgment in decision-making and problem-solving.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, serve as the first point of contact for inquiries, resolve issues, and refer clients to appropriate partners.
  • Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Create personalized, client-first interactions that build trust and strengthen ongoing client relationships.
  • Educate clients about banking products, services, and digital capabilities, and connect them with specialists as needed.
  • Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Perform accurate, efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
  • Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and other partners.
  • Use banking product knowledge, insights, tools, and resources to evaluate and recommend client solutions.
  • Complete operational activities in compliance with company guidelines, AML laws, and regulatory requirements; verify client identification and maintain data integrity and required authentication and documentation.
  • Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
  • Use sound judgment, policy adherence, and risk awareness to provide compliant and responsible outcomes; escalate non-standard issues as appropriate.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with team members, share insights and best practices, and participate in performance and development activities.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Access to an online learning platform and mentoring programs
  • Training and onboarding
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