Associate Banker II/Haddonfield (20hrs)

TD•Haddonfield, NJ

3d•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. The role combines accurate transactions and basic consumer account opening and maintenance with needs-based conversations that help clients understand their options and connect with appropriate partners. The Associate Banker may be the first point of contact at the financial center, guiding client flow and providing a high-touch experience. The role uses knowledge of banking products, services, tools, and resources to identify client needs, make recommendations, and refer clients to specialists. It performs a broad range of transactions and multi-step activities within established financial limits, resolves routine client requests, and escalates non-standard issues. The position requires adherence to risk, regulatory, AML, authentication, and documentation standards. The role also supports a positive team environment, completes required training, contributes to team learning, and participates in performance and development activities. The posting states 20 hours and gives a pay range of $22.00–$27.75 USD. The schedule may include evenings, weekends, and holidays as scheduled.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
Deliver relationship-driven client experiences aligned with TD’s service strategy and create personalized interactions that build trust.
Provide everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
Educate clients about banking products, services, and digital capabilities, and connect them with specialists when needed.
Identify client needs and opportunities, conduct proactive outreach, schedule appointments, and refer clients to appropriate partners.
Perform a broad range of client transactions and multi-step activities within established financial limits.
Assess and resolve routine client problems using standard procedures and escalate non-standard issues as appropriate.
Apply sound judgment, policy adherence, and risk awareness to client outcomes.
Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
Complete required training and continuously strengthen risk and compliance knowledge.
Contribute to a positive team environment, share insights and best practices, and collaborate with colleagues.
Participate in performance and development activities and take accountability for outcomes.