Associate Banker II/Haddonfield (20hrs)

TD Bank • Haddonfield, NJ

1d • Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking, supports consumer product needs, and builds meaningful client relationships through accurate, confident, and clear service. It helps clients understand their options and achieve their financial goals while adhering to TD’s risk and regulatory standards.

The position combines transactional excellence with needs-based engagement. It supports everyday banking and basic consumer account opening and maintenance, guides client traffic as a hospitality ambassador, and identifies needs and opportunities to connect clients with appropriate partners. The role handles a broad range of client transactions and multi-step activities within established financial limits, resolves routine issues using standard procedures, and escalates non-standard matters as needed.

This role is based in Haddonfield, New Jersey, and is scheduled for 20 hours. The listed pay range is $22.00–$27.75 USD per hour. The position requires working during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serve as the first point of contact for inquiries, resolve issues, and refer clients to appropriate partners.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Create personalized interactions that build trust and strengthen ongoing client relationships.
• Educate clients about banking products, services, and digital capabilities, and connect them with specialists when appropriate.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Complete everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
• Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and other partners.
• Use banking product knowledge, insights, tools, and resources to evaluate and recommend client solutions.
• Perform a broad range of client transactions and multi-step activities within established financial limits.
• Assess routine client problems using standard procedures and escalate non-standard issues appropriately.
• Balance client needs with sound judgment, policy adherence, and risk awareness to ensure compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to team success, participate in performance and development activities, and share insights and best practices.
• Demonstrate empathy, integrity, curiosity, and respect for different perspectives in client and team interactions.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and access to an online learning platform.
• Reward and recognition programs.
• Base salary and variable compensation or incentive awards, with eligibility for cash and/or equity incentive awards generally through participation in an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED