Banker Jobs

About The Position

Requirements

• High school diploma, GED, or equivalent business experience.
• At least 1 year of experience developing customer relationships, achieving sales goals, and building referral sources.
• Understanding of consumer credit, including loan-to-value, debt-to-income, and credit reports.
• Foundational knowledge of sales and service techniques, including tele-consulting, outside calling, prospecting, and networking.
• Experience influencing business partners and leveraging centers of influence.
• Working knowledge of PCs, Microsoft Windows, and Office products such as Word and Excel.
• Working knowledge of digital technology, including mobile applications and web browsing, and ability to educate clients about Key's digital platforms.
• Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
• Ability to handle cash transactions accurately and efficiently.
• Ability to meet the physical demands of prolonged standing, frequent hand use, occasional bending and lifting, and frequent forward reaching.

Nice To Haves

• Bachelor's degree.
• Comfort interacting with small business clients, overcoming objections, and asking fact-finding questions.
• Notary license.

Responsibilities

• Provide a strong client experience by being present and attentive with clients and teammates.
• Identify financial wellness opportunities in in-person and telephone conversations and recommend customized solutions.
• Meet individual activity, behavior, sales, and outcome goals.
• Open personal and business accounts and offer deposit, home equity, and unsecured lending products, certificates of deposit, and other banking products.
• Build partnerships with branch teammates and other business partners to acquire clients and deepen existing relationships.
• Manage internal and external centers of influence and develop referral relationships.
• Follow operational, risk, security, audit, and documentation policies and procedures.
• Support branch operations, including assisting with client transactions on the Teller line as needed.
• Participate in and occasionally facilitate in-person morning huddles and end-of-day debriefs.
• Work Saturdays as directed by management.
• Maintain timely, regular, and predictable attendance and coordinate appointment scheduling with management as described in the posting.
• Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in clients' best interests.
• Perform other duties as assigned.

Benefits

• Incentive compensation, which may include production, commission, and/or discretionary incentives.
• Benefits are available to eligible employees; specific benefits are listed via a link in the posting.