Relationship Banker II - Corydon Plaza

Regions Bank•Corydon, IN

3d•$43,814 - $52,402•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates effectively. The position works toward branch targets and goals, builds customer relationships, acquires new customers, advises on consumer and business banking products and services, and helps customers use digital banking solutions. It also involves delivering a consistent customer experience, resolving customer issues, referring complex needs to internal experts, and following bank procedures and applicable laws and regulations. The role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS), is incentive eligible, and is eligible for overtime for hours worked in excess of 40 per week.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and offering appropriate guidance about Regions’ solutions.
Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Provide a consistent customer experience, including greeting customers and processing transactions as needed.
Take ownership of and resolve customer issues.
Refer customers with complex financial goals and needs to internal experts.
Follow bank processes, procedures, laws, and regulations, and complete duties delegated or assigned by the Branch Manager.
Help ensure sound banking practices, including identifying, managing, and reporting operational risks.