Relationship Banker II - Corydon Plaza

Regions Bank•Corydon, IN

2d•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who want to build a career with opportunities for growth and development. The successful candidate is individually driven and competitive, works effectively as part of a team, and excels at identifying customer needs and communicating clearly. The banker supports branch goals by advising customers on consumer and business banking products, promoting digital banking options, making outbound calls to existing and prospective customers, and delivering a consistent customer experience. The role also includes resolving customer issues, referring complex needs to internal experts, processing transactions as needed, and following bank procedures and applicable regulations. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required. This position is incentive eligible and eligible for overtime for hours worked in excess of 40 per week. The position is full-time and located at Corydon Plaza in Corydon, Indiana. The stated job range target lists a minimum of $43,814.19 and a median of $52,402.00. The role may participate in commission and formulaic incentive plans.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong relationship-building skills.
Strong communication and customer focus.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions.
Conduct outbound calls using generated customer and prospect lead lists to expand customer relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about digital banking solutions, including mobile, online, and ATM offerings.
Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions as needed.
Own and resolve customer issues.
Refer customers with complex financial goals and needs to an internal team of experts.
Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated or assigned by the Branch Manager.
Help ensure sound banking practices, including managing, identifying, and reporting operational risks.
Track time worked in excess of 40 hours per week.