Relationship Banker

Old National Bank•Columbus, IN

4d•$17 - $30•Onsite

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships by providing personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Bankers create a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while supporting banking-center goals and consistent sales and service execution. Positions may be based in one banking center or support multiple locations within a market. The role has two levels. Relationship Bankers develop foundational client-engagement, sales, and banking-operations skills and are expected to complete onboarding, learning, and licensing requirements and demonstrate readiness to advance to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, effective consultative selling, consistent performance, and strong operational accuracy. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing. The position pays $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services to meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking-center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud-prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate new business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, training, and licensing milestones.
At the Relationship Banker II level, independently build and deepen relationships, manage the full sales process, and consistently meet or exceed performance goals.