Service Advisor
Crain Automotive • Bentonville, AR48d • Onsite
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SERVICE ADVISOR
Crain Automotive•Bentonville, AR
•Onsite
About The Position
Crain Kia of Bentonville is seeking a dedicated and experienced Service Advisor to join our team. The ideal candidate will have proven SERVICE ADVISOR EXPERIENCE and a passion for delivering exceptional customer service. As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring a smooth and positive experience throughout the vehicle maintenance and repair process.
Requirements
- Proven SERVICE ADVISOR EXPERIENCE in an automotive service environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced team environment.
- Customer-focused attitude with a commitment to quality service.
- Basic computer skills and familiarity with service management software.
Nice To Haves
- Knowledge of automotive systems and terminology is a plus.
Responsibilities
- Greet customers promptly and professionally upon arrival.
- Listen carefully to customer concerns and accurately document vehicle issues.
- Provide clear explanations of recommended services and repairs.
- Prepare and present service estimates and obtain customer approval.
- Coordinate with technicians to ensure timely and quality service delivery.
- Maintain communication with customers regarding the status of their vehicles.
- Process service orders, invoices, and payments efficiently.
- Build and maintain strong customer relationships to encourage repeat business.
- Stay informed about Kia products, services, and promotions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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