Auto Sales Manager Jobs

About The Position

Requirements

• Previous experience as a General Sales Manager, Senior Sales Manager, or comparable automotive leadership role.
• Proven success leading New and Used Vehicle Sales Teams.
• A demonstrated history of achieving sales and profitability objectives.
• Strong understanding of dealership financial and performance metrics.
• Experience with inventory management and aged inventory.
• Strong knowledge of automotive sales processes and best practices.
• Experience with CSI/customer satisfaction programs.
• Demonstrated ability to recruit, develop, coach, and retain managers and sales professionals.
• Excellent communication and interpersonal skills.
• Strong business judgment and decision-making ability.
• High standards of personal integrity and professionalism.
• A results-oriented mindset balanced with strong people leadership.
• Ability to coach, communicate, develop people, hold people accountable, and solve problems.

Responsibilities

• Lead and oversee New and Used Vehicle Sales Teams across dealership operations.
• Establish annual, quarterly, and monthly sales goals and performance expectations.
• Drive sales volume, gross profit, productivity, closing ratios, lead performance, and overall sales effectiveness.
• Review performance regularly and take action when teams or individuals fall short of expectations.
• Build a culture of accountability, teamwork, professionalism, and success.
• Be visible and engaged with the Sales Teams and Sales Managers on a daily basis.
• Recruit, train, coach, develop, and retain Sales Managers and Team Leaders.
• Develop strong managers who can independently lead their teams and produce results.
• Establish clear expectations and hold managers accountable.
• Conduct regular performance meetings and develop action plans for improvement.
• Identify high-potential employees and help develop the next generation of dealership leaders.
• Partner with Human Resources on staffing, performance management, employee development, and employee relations.
• Ensure consistent execution of the dealership’s sales process.
• Coach managers and salespeople to improve performance and customer engagement.
• Identify opportunities to improve processes, productivity, and conversion.
• Monitor key performance indicators and use data to make informed business decisions.
• Continuously look for ways to improve the Sales Department’s effectiveness and profitability.
• Maintain appropriate New and Used Vehicle inventory levels based on market conditions, manufacturer objectives, customer demand, sales forecasts, and profitability.
• Monitor inventory age, turn, mix, pricing, and merchandising.
• Develop strategies to minimize aged inventory and maximize inventory profitability.
• Ensure New and Used Vehicles are properly displayed, merchandised, maintained, and presented.
• Maintain strong professional relationships with manufacturer partners.
• Monitor manufacturer sales objectives, market share requirements, CSI expectations, incentive programs, and other performance requirements.
• Ensure manufacturer-funded advertising and sales programs are executed appropriately and in accordance with manufacturer requirements.
• Communicate manufacturer programs and expectations effectively to the Sales Teams.
• Create a genuine customer-first culture.
• Monitor CSI and customer satisfaction performance.
• Develop action plans when performance falls below expectations.
• Personally assist with escalated customer concerns when appropriate.
• Ensure customers receive a professional, transparent, and exceptional experience throughout the sales process.
• Take ownership of Sales Department profitability.
• Monitor sales volume, gross profit, expenses, productivity, inventory costs, and other key financial metrics.
• Develop strategies to improve both volume and profitability.
• Work closely with dealership leadership to achieve overall financial objectives.

Benefits

• Competitive management compensation
• Medical, dental, and vision benefits
• Paid time off
• Employee vehicle benefits
• Retirement benefits
• Employee discounts
• Professional development opportunities
• Career advancement opportunities