Night Auditor
AC Miami Wynwood • Miami, FL19d
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Night Auditor
AC Miami Wynwood•Miami, FL
About The Position
The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while also performing Guest Service Agent tasks and duties. The role performs bookkeeping and nightly audit activities, maintains records of room availability and guest accounts, prepares and distributes reports, and audits and reconciles cash and credit card transactions. It also includes checking guests in and out, responding to inquiries and complaints, and working to ensure guest satisfaction. The work schedule varies and may include holidays and weekends.
Requirements
- Previous night audit or accounting experience, or equivalent training, is required.
- Computer knowledge, Excel skills, and arithmetic skills are required.
- FSD certification is required within 90 days of employment.
Nice To Haves
- High school diploma or equivalent preferred.
- FSD is a plus.
Responsibilities
- Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
- Keep records of room availability and guest accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
- Input and update financial information in the BRAINS network.
- Check guests in and out and perform Guest Service Agent tasks.
- Respond to guest inquiries and resolve complaints.
- Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Benefits
- Medical, dental, and vision health insurance
- Paid time off
- 401(k) company match
- Daily Pay
- Free basic life insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational and professional development
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
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