Night Auditor

AC Miami Wynwood•Miami, FL

19d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while also performing Guest Service Agent tasks and duties. The role performs bookkeeping and nightly audit activities, maintains records of room availability and guest accounts, prepares and distributes reports, and audits and reconciles cash and credit card transactions. It also includes checking guests in and out, responding to inquiries and complaints, and working to ensure guest satisfaction. The work schedule varies and may include holidays and weekends.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, Excel skills, and arithmetic skills are required.
FSD certification is required within 90 days of employment.

Nice To Haves

High school diploma or equivalent preferred.
FSD is a plus.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Keep records of room availability and guest accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.