Night Audit- Part Time

Aloft Lake Nona•Orlando, FL
•Onsite

About The Position

We are seeking a dependable, detail-oriented Night Auditor who is passionate about providing exceptional hospitality. This part-time overnight position supports a welcoming guest experience and the smooth, accurate operation of the hotel. The role handles guest account transactions and inquiries, supports revenue auditing and general ledger processes, and prepares information and documentation for hotel teams.

Requirements

  • College degree with an accounting major.
  • At least one year of accounting experience.
  • Fluency in English, both verbal and non-verbal.
  • Ability to provide legible communication and directions.
  • Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.
  • Proficiency with MS Works, including Word, Excel, and MS Office.
  • Attention to detail and ability to resolve numerical problems.
  • Strong prioritization, organization, and follow-through skills.
  • Ability to maintain confidentiality of pertinent hotel data.
  • Ability to promote positive relations with hotel staff.
  • Clear and pleasant telephone communication.
  • Ability to perform job functions with minimal supervision.
  • Ability to work cohesively with other departments and co-workers as part of a team.

Responsibilities

  • Retrieve and verify guest reservation information in the computer system.
  • Verify and process credit cards for authorization using electronic acceptance methods.
  • Record vouchers, traveler checks, and other forms of payment.
  • Post charges to guest rooms and house accounts as needed.
  • Answer the telephone promptly using positive, clear English communication.
  • Input computer messages and retrieve messages, mail, and other items for guests.
  • Remain calm and alert during emergency situations.
  • Verify that guest accounts are closed at checkout.
  • Help ensure guests have an enjoyable stay.
  • Oversee the revenue audit function and complete audits, including entering information into the general ledger system.
  • Ensure paid invoices are filed in night audit packs.
  • Research and respond to charge inquiries in a timely manner.
  • Ensure copies of guest folios are sent in a timely manner.
  • Validate tax-exempt guest folios.
  • Prepare the morning team for upcoming group reservations by updating information boards.
  • Review Accounts Receivable and prepare invoices for Direct Bill Accounts.
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