Auditor Jobs

About The Position

Requirements

• Familiarity with property management systems (PMS) and accounting software.
• Ability to analyze and reconcile financial reports, balance ledgers, and process payments.
• Knowledge of night audit procedures, including room rate verification and preparing financial summaries.
• Meticulous attention to numbers and ability to identify discrepancies and errors in financial records.
• Ability to conduct detailed audits accurately with minimal supervision.
• Strong interpersonal skills for assisting late-night guests, handling inquiries, and resolving issues professionally.
• Ability to manage overnight front desk operations, including check-ins and check-outs, and respond to guest needs.
• Willingness to work night shifts, including weekends and holidays.
• Ability to multitask and work efficiently in a fast-paced environment.
• Quick decision-making ability to address guest concerns, security issues, and emergencies during night hours.
• Ability to troubleshoot technical issues related to accounting systems or guest services.
• Ability to meet the physical requirements of the role, including standing and walking for extended periods; sitting for administrative tasks; occasionally lifting or carrying items up to approximately 25 pounds; pushing, pulling, bending, reaching, and stretching; using front desk equipment; and moving safely through hotel areas.
• Ability to assist guests with luggage, directions, requests, and other basic needs.
• Ability to work in a busy hotel environment with frequent guest interaction, noise, and varying activity levels.
• Ability to work flexible shifts, including days, evenings, weekends, holidays, and overnight shifts, as business needs require.
• Ability to respond appropriately to emergencies and follow hotel safety and emergency procedures.

Responsibilities

• Perform accurate end-of-day financial reports and balance revenue transactions, ensuring accounts are settled and discrepancies are resolved.
• Assist late-night guests with check-ins, check-outs, inquiries, and requests, providing personalized service.
• Handle overnight front desk responsibilities, including answering calls, processing payments, and providing information about hotel amenities and services.
• Follow safety protocols during the night shift and respond to emergencies or guest concerns.
• Run nightly audit reports, verify room rates and revenue data, and prepare financial summaries for management.
• Oversee reservation systems and verify room assignments, rates, and guest details for the following day's operations.
• Review late-night guest billing and folios, and address discrepancies or payment issues.
• Prepare for the morning shift, including coordinating with housekeeping for early arrivals.
• Handle financial data and guest information in accordance with company confidentiality policies and industry regulations.
• Provide detailed handover notes for the morning shift, including issues, guest requests, and follow-up items.
• Provide cross-departmental support as needed.
• Perform additional tasks assigned by the supervisor.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Employee assistance program.
• Paid time off and sick time.
• 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality-managed properties.