Event Producer (Hampton Roads)

Trolley Hospitality Companies•Norfolk, VA

1d•$45,000 - $60,000•Onsite

About The Position

Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. They specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes. Their commitment to quality extends beyond the food, believing success starts with their people. Driven by a shared purpose of delivering happiness to their customers, community, and team, they focus on fostering a supportive and positive workplace where everyone's contributions are valued. The company values include: No excuses, Do the right thing, Can-do attitude, Always growing, Help first-be the solution, Transparency and honesty-no BS. The ideal candidate takes pride in consistent communication with clients, excels at smoothing ruffled feathers, is energized by making other people's jobs easier, and has no trouble managing logistics behind the scenes. They are obsessed with organized workflow, enjoy making sure every 'i' is dotted and every 't' is crossed, and like being exceptionally good at what they do. They are a hospitality pro interested in learning more about the catering business. The Event Producer works in conjunction with the Event Sales Coordinator to guide clients through the decision-making process and organize and distribute event details once an event is sold. Their main purpose is to plan and coordinate events that achieve the client's vision.

Requirements

2+ years hospitality experience
Excellent customer service skills
Fine-tuned organizational skills
Computer/technology savvy

Nice To Haves

Catering or event planning experience
Experience using a CRM
Experience using AllSeated or Total Party Planner (TPP)

Responsibilities

Walk clients through the timing of the event day, ceremony details, rain plan, and rental choices for linens, china, etc.
Assist clients during venue walk-throughs
Create the pack list for events--determine what supplies are needed based on client selections and crosscheck with the needs of other events on the calendar
Schedule rentals for items that we do not own or are not available
Help write the instruction manual for event staff to follow during the event
Print and distribute detailed event packets to team members
Be on site at events as the event manager from setup through dinner service with keen eyes on event logistics (on average, you will be working 25-30 weekends a year, mainly during the peak seasons)