Assistant Manager Jobs

About The Position

Requirements

• Must be at least 21 years of age.
• Must be able to pass a background check to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• High School Diploma or equivalent.
• 2 years of retail and/or customer- facing experience preferred.
• Cannabis retail or education experience preferred.
• Product Knowledge: must be familiar with the variety of methods used for Cannabis consumption.
• Must be able to effectively address customers' concerns and complaints.
• Be professional in appearance, actions, and verbal communication.
• Must have cash handling experience and excellent mathematical skills.
• Ability to prioritize and multitask in a busy atmosphere.
• Ability to remain compliant in a highly regulated role.
• Demonstrate strong oral and written communication with customers, coworkers, and management.
• Knowledge of basic computer skills and point-of-sale software.
• Ability to solve problems in an efficient and professional manner.
• Strong attention to detail.
• Ability to work evenings, weekends, and holiday shifts as scheduled and needed.

Nice To Haves

• Passion for business, the Cannabis industry, and the well-being of the dispensaries customers and staff.

Responsibilities

• Work closely with the Inventory Control Manager to ensure all stored Cannabis is accounted for and the dispensary has adequate amounts for daily operations.
• The Assistant General Manager is responsible for compliance to AZDHS regulations and statutes.
• Primary support for the General Manager.
• Assist in human resources responsibilities, scheduling, direction, and oversight of all dispensary operations (particularly the implementation of policies and procedures), inventory reconciliation, and money handling processes.
• Lead and support all staff in performance management, including rewards and recognition programs.
• The Assistant General Manager will work with the Retail Managers and General Manager to ensure that customers’ needs, and expectations are met through optimal product selection and top-notch customer service.
• Willingness to be an integral member of a successful team.
• Dedication to provide the highest levels of service.
• Excellent attendance and reliability.
• Adherence to company policies and procedures.
• Expectation to work evenings, weekends and holidays as required.
• Properly handle confidential customer information and other non-public company proprietary information.

Benefits

• New Hire Orientation & Security Training
• Store Associate Training
• Cannabis Education course
• Additional annual or ongoing training as assigned by management.
• Maintain active Arizona Facility Agent Card – Biannual or as dictated by Arizona Department of Health Services.