Assistant Manager(06836) - 13004 Spring Oak Drive

Domino's Franchise•Balch Springs, TX

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory and cash control, food management, working to a schedule, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role also performs general store team-member duties: operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. This position includes delivery duties: delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery work may involve driving and navigating to addresses, walking, carrying orders, and climbing stairs. The role requires a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery. Work involves exposure to varying weather, food odors, cornmeal dust, changing temperatures, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent use of the hands. Delivery personnel may need to navigate five or more flights of stairs.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the described physical demands, including lifting deliveries weighing up to 50 pounds and climbing stairs during delivery.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing, paperwork, cost controls, inventory, cash, and food.
Work to a schedule and maintain store image, standards, cleanliness, and customer service.
Promote attendance and punctuality, marketing, and store profitability.
Follow all policies and procedures and set an example for the crew.
Operate equipment; stock ingredients and supplies; and prepare products.
Receive and process telephone orders, take inventory, and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers’ doors and distribute flyers and door hangers.
Navigate delivery routes and customer locations, including multi-story buildings and stairs.