Case Manager - Oak
About The Position
Terros Health is seeking a Case Manager to join the interdisciplinary team at Oak Recovery Health Center in Phoenix, Arizona. The center provides affordable healthcare to people with serious mental illness (SMI), people under court-ordered treatment, people experiencing homelessness, and people developing life and employment skills through the P.R.O.S.P.E.R. program. The role supports whole-person health through integrated physical health, mental health, and substance-use care. This is a full-time position, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. The role includes travel of up to 80%. A bachelor's degree in behavioral health qualifies applicants without prior experience; training is provided, and recent graduates are welcome. An additional $1.50 per hour SMI differential is offered, and additional language differential pay is available.
Requirements
- Meet one of the following education and experience combinations: high school diploma/GED and at least 1.5 years of behavioral health employment experience; an associate degree in a medical or behavioral health field; a bachelor's degree outside behavioral health and one year of behavioral health experience; a bachelor's degree in behavioral health; or a master's degree or higher in behavioral health.
- Be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
- Pass a typing assessment at a minimum of 25 words per minute.
- Hold a valid Arizona driver's license, be at least 21 years old, have at least four years of driving experience, and meet Terros Health's driving policy requirements.
- Have a valid Arizona Fingerprint Clearance Card or apply for a Level 1 card within seven working days of assuming the role.
- Pass a TB test.
- Meet the physical demands required to perform the essential functions of the position, with reasonable accommodations available for individuals with disabilities.
Nice To Haves
- Knowledge of electronic health records; experience with NextGen is a plus.
- Bilingual ability in Spanish or American Sign Language (ASL).
- Behavioral health bachelor's degree, for which no prior experience is required; training is provided, and new graduates are welcome.
Responsibilities
- Help clients identify treatment and recovery goals and provide supportive services to help them achieve those goals.
- Complete client assessments, crisis plans, and individualized service plans.
- Work with the clinical team to engage and educate clients and coordinate care with clients, families, behavioral health providers, medical and dental providers, community resources, and others.
- Help ensure that services prescribed in individualized service plans are implemented.
- Conduct outreach and follow up on services, including crisis interactions, missed appointments, and hospital discharges, to ensure adequate resources are available.
- Perform case management functions for an assigned caseload, including assessment and service planning and identifying needs for further or specialty evaluations.
- Pursue best-practice outcomes for people with mental illness, including continuing education, employment, independent housing, and community tenure.
Benefits
- Comprehensive benefits package
- Multiple medical plan options, including a no-premium plan for employees and their families
- Multiple dental plan options, including orthodontic coverage
- Vision insurance
- Group life and disability insurance
- Pet insurance
- 401(k) plan with company match
- Interest-free medical line of credit
- Financial education, planning, and support resources
- Monetary company contribution toward eligible benefits
- Bilingual pay differential
- Generous paid time off, including three weeks in the first year
- Paid sick time
- Ten paid holidays annually
- Comprehensive wellness program with challenges, activities, and prizes
- Employee Assistance Program for employees and family members
- Trip Reduction Program
- Professional growth and career development opportunities
- Scholarships
- Clinical supervision
- Continuing Education Units (CEUs)
- Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University
- Access to the Working Advantage Employee Discount Program, including savings on gym memberships, car rentals, flights, hotels, movie tickets, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
