Oak Server

Willis Knighton Health•Shreveport, LA

About The Position

The Server performs food service and dish room duties to provide residents, their guests, and staff with fast, friendly, accurate, and safe service in the Tower Bistro, Tower Oak Room, and Savannah dining room. Duties include preparing, presenting, and serving food, completing sanitation and cleaning tasks assigned by management, and maintaining knowledge of menu items and ingredients. Servers help maintain a safe environment by promptly correcting or reporting hazards and working safely around residents and colleagues.

Requirements

  • High school diploma or equivalent.
  • Ability to work a flexible schedule, including holidays and special events.
  • Good communication skills.
  • Friendly customer service skills.

Nice To Haves

  • Previous food service experience.

Responsibilities

  • Complete meal tickets accurately to support fast service.
  • Attend to residents in the assigned section and dining room, offering friendly, attentive service and notifying a colleague or manager when additional assistance is needed.
  • Greet and thank residents and guests, make eye contact, and let them know when service will be provided if assisting someone else.
  • Complete assigned work lists and maintain shift inventories of food, beverages, and supplies.
  • Prepare for service and provide residents with fast, friendly service.
  • Follow Health Code policies and standards; label and date stored food and beverages, rotate stock for freshness, and discard expired items.
  • Maintain sanitation and cleanliness in the kitchen and dining room.
  • Follow safety policies, use badge cards to support a safe environment, and report incidents or accidents to management.
  • Inspect front-of-house and back-of-house areas for unsafe conditions or behaviors, keep walking surfaces clear of slip and trip hazards, and keep work areas free of clutter.
  • Store and display dishes, utensils, and other items safely.
  • Correct unsafe conditions promptly or notify management, and know the nurse and security contact numbers for incidents or accidents.
  • Assist with residents' needs and safety in an emergency.
  • Wear the required uniform, including non-slip brown or black shoes.
  • Maintain current knowledge of department policies and procedures and build personal skills and knowledge.
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