Applications Analyst Jobs

About The Position

Requirements

• Strong problem solving and critical thinking skills.
• Excellent time management and prioritization skills.
• Proficient verbal and written communication skills.
• Efficient use of Microsoft Office software.
• A positive attitude and superior customer service skills.
• Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications.
• Skillful in adapting to change.
• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty.
• Previous experience in Information Technology.
• Be licensed/registered/certified in a clinical field within Sanford’s footprint (depending upon location).
• Information Technology (IT) certification should be obtained within six months of date of hire.
• IT certification must be completed within three attempts of certification testing.
• Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date.
• Renewal guidelines per discipline.

Responsibilities

• Research, analyze and make recommendations for application work flow improvements.
• Create and analyze reports created using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Provide training presentation techniques and skills.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
• Adapt to change, adjusting to new or changing assignments, processes, and people.
• Identify and consider alternative approaches to situations or problems.
• Maintain active knowledge in area of specialty to maintain current clinical practice and end user perspectives.