Business Systems Analyst - Manufacturing Applications

Williams International • Pontiac, MI

1d • Onsite

About The Position

Williams International has an exciting opportunity for a Business Systems Analyst to join our team. The Business Systems Analyst (BSA) works within the Software Development organization to ensure that business needs are accurately captured, translated, and delivered as effective software solutions. The Manufacturing BSA partners directly with Subject Matter Experts (SMEs) within the Manufacturing organization. This position is 100% onsite The BSA collaborates daily with software engineers and business stakeholders to define requirements, design application functionality, and oversee development through structured project-management tools and methodologies. They apply strong knowledge of standard business practices, ensuring that software solutions align with operational workflows, compliance needs, and enterprise strategy. They may also support processes such as those involving nonconformances, corrective actions, first article inspections, audits, document control, inventory transactions, item master data, cycle counts, material holds, lot and serial traceability, and related ERP, MES, QMS, or WMS integrations.

Requirements

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent education and experience.
• Three or more years of experience in business analysis, systems analysis, enterprise application support, or a related role.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similar documentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.
• Ability to understand business, engineering, and manufacturing applications, workflows, data relationships, and system integrations.
• Strong written, verbal, organizational, analytical, and problem-solving skills.
• Ability to work effectively with SMEs, end users, developers, technical teams, and leadership.
• U.S. citizenship is required
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed.
• Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

Nice To Haves

• Experienced in Project Management (PMP, CAPM) or Program Management.
• Experience supporting Manufacturing, ERP, MES, PLM, WMS, or related enterprise applications.
• Experience in manufacturing, aerospace, or regulated environment.
• Knowledge of manufacturing, engineering, quality, inventory, inspection, audit, item master, traceability, or corrective-action processes.
• Familiarity with modern software frameworks, libraries, databases, APIs, and reporting tools (e.g., React, .NET Core, MSSQL, Postgres, FastAPI, or similar technologies).
• Experience with Agile, Scrum, SDLC, or DevOps delivery practices.
• Familiarity with Jira workflows, dashboards, filters, and reports.

Responsibilities

• Gather and validate business requirements through direct engagement with SMEs; document business rules, workflows, data needs, dependencies, and constraints; analyze current-state processes and help define future-state improvements.
• Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other documentation needed for development.
• Use standard project/work-management tools for planning, tracking progress, managing timelines, and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items (such as epics/features, user stories, tasks, defects, and enhancement requests); document, and track as applicable, priorities, dependencies, risks, scope, acceptance criteria; maintain schedules and milestones; publish status updates and dashboards.
• Review work items with the Applications Lead and development team; support backlog refinement, sprint planning, demonstrations, and release planning; track blockers, dependencies, decisions, and scope changes.
• Work with developers that are writing and supporting applications and also with database specialists. Understand application behavior, data flows, integrations, and technical constraints at a functional level.
• Develop test scenarios and test cases; support functional, integration, regression, and user acceptance testing; document defects and validate completed functionality against approved requirements.
• Serve as a liaison between business users, SMEs, developers, technical teams, and leadership. Communicate requirements, decisions, risks, and changes clearly.
• Assist with application issue triage, root-cause analysis, release validation, user communications, training materials, procedures, and documentation; guide business units through effective change adoption by supporting training communication, and smooth transitions to new or updated applications.
• Identify opportunities to reduce manual work, improve data quality and usability, strengthen controls, and increase application value.
• Use existing reports, spreadsheets, dashboards, and queries to support requirements validation, issue investigation, and reporting improvements.

Benefits

• Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level