Airport Manager Jobs

About The Position

Requirements

• Excellent leadership skills
• Flexible availability, able to work weekends holidays and overtime
• Requires some night and weekend work
• Ability to build and maintain strong relationships with the customer airline’s station managers.
• Excellent communication and presentation skills (oral and written)
• Minimum 10 years of passenger handling experience or airline experience in airport operations with 3 years in a management position.
• Energetic, motivated, enthusiastic, self starter, with strong integrity
• Proficiency in MS Office, Excel, PowerPoint
• Ability to cope well with pressure and to manage multiple tasks with minimum direction.
• Organized, creative and resourceful; with entrepreneurial mentality
• Comfortable with various cultures and their associated business practices.
• Occasional travel is required
• Must be fluent in English in written and oral form
• Excellent critical thinking and analytical skills with basic statistical and math knowledge

Responsibilities

• Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance and Marketing).
• Ensure that each business unit operates within budget and within the contracted labor hours and that all hours and re-chargeable hours are billed properly.
• Ensure that costs are strictly controlled and adhered to.
• Review operational records to projected budget to determine future profitability.
• Ensure agreed contract between client and Hallmark Aviation Services is executed efficiently and profitably for both the client and Hallmark Aviation Services.
• Analyze marketing potential of existing account and recommend additional services.
• Ensure compliance with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices.
• Effective and visible leadership - guide and assist all Business Unit Managers.
• Identify and develop future leaders for supervisor and management positions.
• Interface with airport authorities
• Ensure efficient staffing levels at all account locations.
• Identify and resolve service inhibitors including on time performance, staffing assignments and recruiting schedules.
• Audit Quality Assurance Quarterly; follow up with action plan and present progress report to customer station manager.
• Ensure that all accounts achieve the Key Performance targets.
• Review all aspects of safety to include new procedures and training as required. Ensure the notification process and necessary follow up for maintaining compliance with any FAA/TSA mandated safety and security policies.
• Establish and maintain a strong relationship with HAS customers operational management.
• Meet with Business Managers and Station Managers regularly to review operational and administrative objectives.
• Responsible for the overall staff morale.
• Ensure continuous communication with HAS customer airline managers and own staff.
• Conduct Town Hall meetings on a quarterly basis for each business unit.
• Encourage the celebration of “small wins” and activities, which foster camaraderie
• Build and encourage strong leadership within management team