Premium Lounge Operations Manager AMEX Centurion Lounge - MIA Airport

Compass Group•DORAL, FL
•$75,000•Onsite

About The Position

FLIK, a division of Compass Group USA, is seeking a passionate, people-focused Premium Lounge Operations Manager to assist in leading the AMEX Centurion Lounge at the Miami International Airport. This is an opportunity to be part of a team at a premium hospitality destination where exceptional service, culinary excellence, and unforgettable guest experiences come together every day. As the Premium Lounge Operations Manager, you will lead the delivery of an exceptional premium hospitality experience by overseeing food and beverage operations, developing and motivating the team, and ensuring the highest standards of service, quality, and brand excellence.

Requirements

  • Flexible schedule/ Open availability is required - Opening, Closing & Weekends.
  • 2 to 4 years of food service management experience.
  • 2 to 4 years of team leadership experience.
  • Experience in restaurants, hotels, bars, VIP lounges, corporate dining, and/or related food service operations.
  • Comprehensive knowledge of food.
  • Financial experience and business acumen skills.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.

Nice To Haves

  • ServSafe Certification is preferred.
  • Associate’s degree is preferred.

Responsibilities

  • Assists with managing food service operations in accordance with the approved budget while providing the client with the maximum value for the dollars spent.
  • Ensures the food, service, and hospitality delivered to the client, customers, and associates of the AMEX Centurion Lounge is of superior quality.
  • Assists with hiring, training, and development of all AMEX Centurion Lounge team members.
  • Supports all functions of the AMEX Centurion Lounge.
  • Maintains excellent relationships with associates, guests, and clients, as well as other departments within the operation.
  • Performs other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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