Administrative Assistant Jobs in Raleigh, FL

About The Position

Requirements

• High School Diploma or GED required.
• Less than one year of related administrative, medical office, or customer service experience required.
• Proficiency with electronic medical record (EMR) systems.
• Knowledge of Microsoft Office products, including Outlook, Word, and Excel.
• Strong customer service and de-escalation skills.
• Excellent communication, interpersonal, organizational, and time management skills.
• Ability to multitask, prioritize, and adapt to changing workloads.
• Ability to work effectively both independently and as part of a team.
• Ability to exercise sound judgment and maintain confidentiality.

Responsibilities

• Schedule client visits and coordinate access to medical services across agency programs.
• Ensure patients are scheduled promptly following hospital discharge.
• Manage appointment cancellations utilizing Just in Time scheduling principles.
• Manage incoming phone calls and accurately document and route messages to medical and nursing staff.
• Review and triage voicemails daily.
• Coordinate document flow, medical records requests, laboratory results, and provider documentation.
• Provide administrative support to medical and nursing staff.
• Process incoming and interdepartmental mail.
• Maintain office supply inventory and support daily department operations.
• Perform additional duties and special projects as assigned by the Medical Support Staff Coordinator or Chief Medical Officer.

Benefits

• Choice of 2 Health Insurance Plans
• Health Reimbursement Arrangement (HRA)
• Health Plan Opt-Out Benefit
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Accident & Critical Illness Insurance
• 403(b) Retirement Plan with Agency Match
• Employee Assistance Program
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays Plus Your Birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program
• Qualifying Employer for the NH State Loan Repayment Program