Administrative Assistant Jobs in Lakeland, TN

About The Position

Requirements

• At least two years of experience in office management, supervisory work, and billing Managed Care Organizations or third-party billing.
• Superior attention to detail, organizational, analytical, computer, and multitasking skills.
• Strong verbal and written communication skills.
• Good working knowledge of computers, electronic health records, and data collection.
• Valid driver’s license due to business-related travel.
• Ability to climb three flights of stairs to deal with emergencies.

Nice To Haves

• Associate’s degree in business management preferred.

Responsibilities

• Provide assistance with program billing, report preparation, purchasing, bookkeeping, and related tasks.
• Direct, supervise, and perform office duties such as typing, filing, preparing memos, letters, and agendas, faxing, composing correspondence, and providing telephone coverage.
• Assign, check, and review the quality and quantity of work, and resolve questionable cases or problems.
• Orient and train new or regular staff as needed.
• Use a computer to prepare monthly billings, databases, spreadsheets, and other data.
• Maintain assigned office equipment in clean and workable condition.
• Keep assigned files, records, and databases neat, orderly, and efficient for reference and follow-up.
• Recommend new or modified office procedures, policies, and equipment.
• Answer and resolve questions, problems, information requests, and discrepancies within the scope of the position.
• Assist the Finance Department with accounting functions, including accounts receivable and payable, third-party billing and tabulation, bank deposits, and reconciliations.
• Observe and identify consumer concerns and communicate them to the clinical team.
• Climb three flights of stairs to respond to emergencies and place calls to emergency services as needed.
• Complete required documentation promptly; maintain program records, file and organize vital documents, and provide telephone coverage for the assigned program.
• Participate in required supervision, staff meetings, training, and investigations conducted by internal or external agencies.
• Use a computer, including entering information into data systems.
• Remain awake throughout the shift, attend mandatory training, update licenses and certifications, follow program requirements, and meet reporting deadlines, including completing Confidential Incident Reports.