Warehouse Lead Jobs

About The Position

Requirements

• 1-2 years of supervisory / leadership experience in an industrial setting
• Proven experience in providing high levels of customer service to internal and external partners.
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills (written and verbal)
• Strong organization and prioritizing skills
• Ability to simultaneously perform multiple tasks
• Ability to solve problems and make effective decisions in a fast-paced environment
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
• Associate Degree or equivalent from two-year College or technical school or two or more years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• College degree is preferred.

Responsibilities

• Interacts with partners (client partner and common carrier representatives) to ensure superior levels of customer service
• Maintains a safe work environment at all times through management of others
• Supervises the day-to-day operation of assigned work groups to ensure that all partner and Capstone Logistics' requirements are met and implemented effectively
• Assigns tasks to associates in a fair and equitable manner
• Handling of freight as required, meeting company standards and timelines while maintaining a safe work environment
• Ensure partner needs are met on a daily basis
• Document and resolve any customer service or associate issues daily and report them to the Regional Director or Director as requested/needed.
• Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules
• Hold weekly safety meetings and ensure associate participation
• Scheduling associate shifts based on partner requirements
• Assist with the interviewing, orientation and training of new associates
• Dock level negotiation of rates with common carrier representatives
• Supervise timely and accurate data entry for all services performed
• Comply with all administrative reporting and financial policies and procedures
• Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures

Benefits

• High-performance culture
• Strong relationships
• Challenging the status quo
• Working hard to deliver results
• Paying it forward in communities
• Transparency and open lines of communication