Vendor Jobs

About The Position

Requirements

• Relevant university degree, technical certification, or equivalent experience commensurate with the role.
• 5+ years of experience in IT technology and operations within a large enterprise environment, with demonstrated technical leadership through collaboration and influence.
• Specialized knowledge in at least two network technology areas relevant to assigned solution domains, including: Datacenter and Campus Networks, Wi‑Fi, Voice over IP, Next Generation Firewalls, Load Balancing, Wide Area Networks
• Knowledge of current network technologies and industry trends.
• Ability to communicate complex technical concepts in a clear, non‑technical manner.
• Ability to work effectively under pressure in rapidly changing or uncertain environments.
• Demonstrated openness and adaptability to new ways of working.
• Takes accountability for outcomes and actively contributes to team and organizational objectives.
• Strong collaboration skills and the ability to build effective working relationships.
• Proven problem‑solving skills using a structured and systematic approach.
• Flexibility and willingness to work extended hours when required.
• Linguistic competencies: proficiency in English, both verbal and written.

Nice To Haves

• Based on equal qualifications, preference will be given to bilingual candidates.

Responsibilities

• Contribute as well as support strategic technology and service direction across functional areas, including specialized or niche technologies.
• Collaborate closely with peers and the broader Network Services team to support and maintain the IT strategic plan.
• Ensure network solutions and services align with Air Canada’s business goals and objectives.
• Support the development and execution of network strategy, policy, and service delivery frameworks, while contributing to continuous improvement of technology development processes.
• Participate in the development and application of network infrastructure standards, ensuring performance, maintainability, security, availability, scalability, and operational readiness.
• Support problem, defect, and incident management processes to ensure seamless operation of network infrastructure and cloud platforms.
• Collaborate with peers and partner teams, such as Network Security, to support audit requests and evidence of compliance.
• Liaise with key vendor partners to support the effective delivery and ongoing support of network infrastructure services.
• Provide technical direction and input to the design, development, implementation, documentation, and support of network solutions.
• Analyze solution requirements and contribute to functional and technical designs, acting as a subject matter expert where required.
• Participate in Scrum time‑boxed activities and ceremonies.
• Conduct technical feasibility assessments of proposed solutions based on current platform constraints.
• Maintain awareness of emerging technologies, initiatives, and capabilities relevant to the Air Canada environment.
• Participate in lifecycle activities including planning, architecture, implementation, testing, and operational readiness.
• Contribute to the definition and application of standards for quality, maintainability, availability, scalability, and security.
• Participate in business planning, roadmap discussions, and prioritization activities in collaboration with management and stakeholders.