Vendor Jobs

About The Position

Requirements

• Strong communication and negotiation skills; ability to interact effectively with clients, vendors, and team members.
• Knowledge of insurance restoration processes, including T&M billing, documentation standards, and interaction with adjusters and insurance carriers.
• Ability to lead and motivate teams in high-pressure, fast-paced environments.
• Minimum 3–5 years of experience in restoration, construction, or emergency response project management.
• Proven ability to manage multiple projects simultaneously within budget and schedule constraints.
• Experience with dispatch operations, resource coordination, or logistics in a construction or restoration environment.
• Proficiency in Xactimate for restoration estimating and T&M billing.
• Experience with Microsoft Office Suite and scheduling tools
• Ability to read and comprehend complex instructions, correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists.

Nice To Haves

• Associate’s or Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
• Equivalent field experience will be considered.
• Certifications such as IICRC, OSHA 10/30, or PMI/PMP preferred but not required.

Responsibilities

• Plan, organize, and direct multiple small restoration projects from start to completion.
• Ensure projects meet all scope, schedule, and budget objectives while maintaining quality and safety standards.
• Act as the primary client representative for assigned projects, responsible for communication, schedule, and budget delivery.
• Prepare restoration estimates, scopes of work (SOW), and budgets; monitor project costs to ensure profitability.
• Review vendor and subcontractor proposals and negotiate terms to meet target profit margins.
• Manage contracts, financial tracking, project documentation, and timely close-out activities, including final billing and customer deliverables.
• Work with clients, insurance carriers, and third parties to resolve invoice disputes and ensure timely payment on assigned projects.
• Ensure timely and complete handoff of project scopes and documentation to the preconstruction estimating team.
• Deliver daily or periodic project updates to clients and internal stakeholders as required.
• Build and maintain strong relationships with clients, subcontractors, and partners to support long-term business growth.
• Promote and enforce company safety policies, SOPs, building codes, and applicable regulations on all assigned projects.
• Coordinate and support inspections, audits, and quality assurance reviews; attend on-site as needed.
• Coordinate immediate response to emergency service calls regardless of source or point of intake.
• Dispatch and assign field teams, first responders, and vendors based on urgency, location, and availability.
• Make Restoration Supervisor assignment and dispatch routing decisions using established protocols and decision-making guidelines.
• Fulfill daily resource requests, maintain resource forecasts, and support balanced workloads across teams.
• Act as a point of contact for resource booking confirmation and conflict resolution; coordinate cross-departmental communication to ensure seamless project delivery.
• Identify and correct under- or over-allocations of the field operations team by reassigning resources or escalating to leadership as needed.
• Participate in on-call rotation to provide after-hours emergency response coverage and project support.
• Oversee the movement of equipment, materials, and personnel between locations to meet operational demands.
• Track response times, utilization rates, and field performance to ensure prompt and efficient service.
• Assist and support Field Project Directors on active losses, including resource coordination, logistics, and administrative support.
• Work with field superintendents, project managers, and vendors to ensure all parties are aligned with project goals and timelines.
• Provide leadership and mentorship to operations teams to uphold company standards and safety culture