Project Management Coordinator

Link Engineering Company•Plymouth, MI

1d•Onsite

About The Position

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, specializing in customized solutions for Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. Headquartered in Plymouth, Michigan, LINK maintains testing laboratories, manufacturing, and support facilities globally. Established in 1935 and family-owned for generations, LINK fosters a supportive environment where employees are treated like family and are given constant opportunities to learn and develop new skills. The LINK team possesses a wealth of knowledge and decades of hands-on experience. The Project Management Coordinator will support project planning, execution, and delivery by managing schedules, documentation, communication, and administrative processes across multiple departments. This role requires strong organization, accuracy, and the ability to coordinate with sales, engineering, project management, and customer support teams.

Requirements

1–3 years in project coordination, sales operations, or administrative support
Strong organizational, communication, and multitasking skills
Strong attention to detail
Strong Microsoft Office skills
Ability to speak verbally, and read in English
Ability to walk.
Ability to see with corrective lenses.
Ability to hear.
Ability to lift up to 20 pounds.
Ability to bend, stoop, crouch, reach, hand-eye coordination, and manual dexterity.
Ability to use a computer.

Nice To Haves

Bachelor’s Degree in Business Administration, Project Management, Communications, or a related field preferred.
Experience with ERP, CRM, and project management tools preferred

Responsibilities

Support project planning, scheduling, documentation, and communication activities.
Monitor project progress, maintain accurate records, and deliver timely updates to stakeholders.
Lead internal execution of small projects, parts orders, repair orders, and intercompany support orders, ensuring accurate order creation, on-time execution, proactive customer communication, pricing updates, shipping coordination, and proper closure.
Review CRM deals to ensure process compliance and readiness for proposal development.
Own and execute the Order Entry Process within ERP and CRM systems.
Manage the New Customer Setup Process from initiation through completion.
Process Return Material Authorization (RMA) requests.
Support warranty processing activities.
Maintain accurate project manager assignments in the ERP system.
Assist with project, job, and order closure activities.
Support KPI reporting for Business Unit leaders.
Coordinate the distribution and tracking of customer satisfaction surveys.
Manage the full invoicing cycle, ensuring accuracy, completeness, and adherence to company policies.
Serve as the primary point of contact for customer billing inquiries, providing clear and timely resolutions.
Process credit adjustment requests.
Support the project management team with invoice follow-up as needed.
Ensure work is performed in a safe manner using all available safety equipment.
All other related duties as assigned.
Possess mental faculties consistent with performing the minimum requirements of the job.
Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability.