User Experience Researcher Jobs

About The Position

Requirements

• 8+ years of relevant experience as a key member of a consumer insights / market research team in CPG, Retail, Food & Bev, or Tech environment.
• Communication: Must have excellent verbal and written communication style to communicate with all levels of management.
• Collaboration: In many cases this role will be about influencing non-direct reports. Collaboration and trust are key qualities to maximize the impact of this role.
• Planning & Strategic Thinking: This role will require someone with the ability to think strategically and manage complex and multi-stage projects across brands and functions. Excellent project management and team management skills are a must.
• Creativity & Rigor: This role demands creative thinking and continually pushing to “test and learn” to improve performance. As well as a creative mindset this must be backed by rigor to set metrics, evaluate performance and share learning across Realtor.com
• Storytelling, Deck Building and Compelling presentation: must have the ability to tell persuasive stories through data, combining multiple sources and creating deliverables with stories that drive action and impact.
• Strong theoretical and practical knowledge of Qualitative and Quantitative methodologies.
• Successful track record of driving (and quantifying) impact in Product and Marketing functions
• Strong project management experience, with internal resources and with vendors.
• Strong Stakeholder management, collaboration and influence.
• Track record being a champion of the consumer and brand growth thinking
• Bachelor’s degree or equivalent experience

Responsibilities

• Manage your own process: identify research objectives, create research proposals and plans, and conduct a variety of studies via vendor management or in-house tools/resources.
• Generate actionable insights about the brand, consumers, customers, the market and trends to assist in the development of the emerging markets teams strategy.
• Recommends brand strategies and tactics based on consumer and customer learning/insights and participates in the development of those strategies.
• Assists stakeholder and partner teams in developing insights that drive communication briefs and evaluating potential communication solutions.
• Leads the process of understanding consumer perceptions of creative ideas via concept testing.
• Support the identification and prioritization of gaps in knowledge and understanding to inform the development of research plans that meet the teams’ needs.
• Use best research models and approaches to optimize results within budgets.
• Lead process of briefing and selecting appropriate research design and methodology.
• Visually and verbally distill information down to the key findings and produce a compelling story through data visualization.
• Interpret findings and socialize insights in coordination with stakeholders that drive action.
• Answer data, research and insights queries, drawing on their ability to manipulate databases, using continuous and ad hoc data sources.
• Has the ability to interpret qualitative and quantitative data and convert this into real information.
• Utilize all available sources to identify relevant consumer trends and behaviors and synthesize with other learning.
• Able to translate insights into strategic implications.
• Understands and anticipates research needs and is the “voice” of the consumer in key projects.
• Leverages AI to drive efficiency in the research process
• Proactive in self-development and stays up to date with relevant industry and market trends.
• Demonstrate desire for new knowledge, experiences and challenges.
• Able to assimilate and apply new information to the business situation.

Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed program]
• 1:1 personalized Financial Planning Session
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location