Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make timely decisions about services, safety alerts, products, applications, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Work hands-on in the physical service area while maintaining accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems involving products, services, or work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and products, advocate for the member experience, and help train and develop team members.
• Follow company policies, procedures, and ethics standards; use the Open Door Policy and complete work assignments according to priorities, deadlines, and expectations.
• Collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Build respectful, trusting team relationships, recognize others’ contributions, and support an inclusive workplace.
• Serve customers and members, make decisions using reliable information, and balance priorities while considering the impact of one's work.
• Learn and adapt to change, use new technologies and skills, and support continuous improvement.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U)