(USA) Tire & Battery Technician - Automotive

Walmart•McKinney, TX

7d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves demonstrating knowledge of tire and battery products, safety and compliance protocols, equipment, service standards, and TPMS; using digital tools and systems to support sales and service; and operating in the physical service area. You also help train and mentor associates, support member purchasing decisions, resolve service concerns, and maintain accurate inventory, documentation, and compliance practices. The role emphasizes respectful teamwork, integrity, customer and member service, continuous improvement, and adapting to new technologies and feedback. A valid state-issued driver’s license and successful completion of required training and assessments within the prescribed period are required. Applicants must be at least 18 years old. The listed hourly wage range is $19.00 to $27.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable minimum wage.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make timely decisions about services, safety alerts, products, applications, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical service area while maintaining accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems involving products, services, or work areas.
Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and products, advocate for the member experience, and help train and develop team members.
Follow company policies, procedures, and ethics standards; use the Open Door Policy and complete work assignments according to priorities, deadlines, and expectations.
Collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Build respectful, trusting team relationships, recognize others’ contributions, and support an inclusive workplace.
Serve customers and members, make decisions using reliable information, and balance priorities while considering the impact of one's work.
Learn and adapt to change, use new technologies and skills, and support continuous improvement.