(USA) Tire & Battery Technician - Automotive

Walmart • Kingston, NY

7d • $21 - $29 • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, helping deliver a positive member experience. You collaborate with other associates to meet member expectations and support sales and service requests.

The role requires knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality. You use digital tools and handheld technology to support sales, service, safety, and training; communicate equipment and supply needs; process transactions; maintain inventory and required records; and assist members with purchasing decisions and concerns. You also support and mentor team members, model respectful and high-quality service, and follow company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and demonstrate knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use digital tools, handheld technology, and systems to support sales, improve the service experience, respond to safety alerts, access product and training information, and make timely business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Advocate for the brand and model high-quality, respectful, supportive, and team-oriented service.
• Support training and development of team members, help address roadblocks, and recognize others' contributions.
• Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
• Complete work assignments and priorities by collaborating with relevant stakeholders, communicating progress, adapting to change and feedback, and recommending improvements.
• Promote a respectful and inclusive workplace, build trusting relationships, and communicate positively and effectively.
• Act with integrity and accountability, put customers and members first, and pursue continuous improvement while learning and supporting others through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed