Telecommunicator Jobs

About The Position

Requirements

• Successfully complete the Illinois State Police Telecommunicator Trainee Program.
• Possess a valid and active Law Enforcement Agencies Data System (LEADS) Full Access Certification; the conditions also require a valid LEADS operator certificate.
• Pass an Illinois State Police background check and drug screening.
• Have a clear speaking voice.
• Be able to work assigned shifts, weekends, and holidays.

Nice To Haves

• At least six months of telecommunications experience.
• At least six months of experience using multiple monitors simultaneously.
• At least six months of experience with law enforcement computer systems, such as LEADS, CAD, NLETS, NCIC, FOID, or CCH, and law enforcement terminology and concepts.
• At least six months of experience operating a multiple-terminal console configuration.
• At least six months of experience obtaining and providing information by standard telephone or two-way radio.
• At least six months of experience completing training or online courses via computer or a web-based computer system.

Responsibilities

• Use a multi-channel trunked radio network system to simultaneously receive, monitor, and transmit information.
• Operate a multiple-terminal console configuration, using multiple databases and messaging systems to transmit and receive police business and emergency messages between mobile units and base stations.
• Answer and act upon emergency, non-emergency, and 9-1-1 telephone calls from the public.
• Monitor live satellite Doppler weather information using the National Weather System EmNet computer system.
• Gather weather information from county and local police agencies and relay it to the National Weather Service through the NAWAS shared telephone hotline.
• Perform other duties as assigned or required.

Benefits

• Health, life, vision, and dental insurance.
• 12 weeks of paid maternity/paternity leave.
• Pension plan.
• Deferred Compensation and other pre-tax benefit programs.
• Twelve paid sick days annually.
• Ten to twenty-five paid vacation days based on years of service.
• Three paid personal days, prorated based on start date.
• Thirteen to fourteen paid state holidays annually.