ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST- Chicago
About The Position
The Illinois State Police Division of Statewide 9-1-1 is seeking a detail-oriented, service-focused Telecommunicator Specialist. The position operates a multi-channel trunked radio network to receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the Telecommunicator uses databases and messaging systems to relay police and emergency communications between mobile units and base stations, and answers emergency, non-emergency, and 9-1-1 calls from the public. The role also monitors Doppler weather data through the National Weather System EmNet platform and gathers weather information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The position works under general supervision and requires successful completion of the Illinois State Police Telecommunicator Trainee Program and an active LEADS certification. Employees must be able to work assigned shifts, weekends, and holidays. The position is fully in office at the listed headquarters in Des Plaines, Illinois.
Requirements
- Successfully complete the Illinois State Police Telecommunicator Trainee Program.
- Possess a valid and active Law Enforcement Agencies Data System (LEADS) Full Access Certification; the conditions also require a valid LEADS operator certificate.
- Pass an Illinois State Police background check and drug screening.
- Have a clear speaking voice.
- Be able to work assigned shifts, weekends, and holidays.
Nice To Haves
- At least six months of telecommunications experience.
- At least six months of experience using multiple monitors simultaneously.
- At least six months of experience with law enforcement computer systems, such as LEADS, CAD, NLETS, NCIC, FOID, or CCH, and law enforcement terminology and concepts.
- At least six months of experience operating a multiple-terminal console configuration.
- At least six months of experience obtaining and providing information by standard telephone or two-way radio.
- At least six months of experience completing training or online courses via computer or a web-based computer system.
Responsibilities
- Use a multi-channel trunked radio network system to simultaneously receive, monitor, and transmit information.
- Operate a multiple-terminal console configuration, using multiple databases and messaging systems to transmit and receive police business and emergency messages between mobile units and base stations.
- Answer and act upon emergency, non-emergency, and 9-1-1 telephone calls from the public.
- Monitor live satellite Doppler weather information using the National Weather System EmNet computer system.
- Gather weather information from county and local police agencies and relay it to the National Weather Service through the NAWAS shared telephone hotline.
- Perform other duties as assigned or required.
Benefits
- Health, life, vision, and dental insurance.
- 12 weeks of paid maternity/paternity leave.
- Pension plan.
- Deferred Compensation and other pre-tax benefit programs.
- Twelve paid sick days annually.
- Ten to twenty-five paid vacation days based on years of service.
- Three paid personal days, prorated based on start date.
- Thirteen to fourteen paid state holidays annually.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
