ILLINOIS STATE POLICE TELECOMMUNICATOR TRAINEE- Chicago
About The Position
The Illinois State Police Division of Statewide 9-1-1 is seeking a detail-oriented, service-focused Telecommunicator Trainee. Under immediate supervision, the trainee participates in a six- to twelve-month agency-sponsored training program designed to develop familiarity with State Police telecommunications procedures and practices. Training includes classroom instruction, demonstrations, and on-the-job learning about communication protocols, Federal Communications Commission rules and regulations, two-way radio and teletype operations, and ISP computer systems. The position also involves updating operational manuals, attending learning activities such as meetings and workshops, and performing related duties as assigned. The position is fully in office at the ISP headquarters in Des Plaines, Illinois. Assigned shifts, weekends, and holidays may be required.
Requirements
- High school diploma from an accredited institution, a State of Illinois High School Diploma, or reciprocal state educational attainment.
- Pass a pre-employment examination of job-related skills.
- Pass a pre-employment auditory memory assessment.
- Ability to type accurately at a minimum of 20 words per minute.
- Ability to pass an Illinois State Police background check and drug screening.
- Ability to acquire a valid Law Enforcement Agencies Data System (LEADS) operator certificate.
- Clear speaking voice.
- Ability to work assigned shifts, weekends, and holidays.
Nice To Haves
- At least six months of experience with keyboarding or computer typing.
- At least six months of experience using basic computer systems or software.
- At least three months of experience obtaining and providing information via a standard telephone or two-way radio.
- At least three months of experience or coursework involving filing or organizing paper or electronic documents.
- At least three months of prior full-time or part-time job experience.
- Prior preparation of three or more written documents during school coursework or other training courses.
Responsibilities
- Participate in a six- to twelve-month training program in State Police telecommunications applications and procedures.
- Receive formal and/or informal on-the-job orientation on telecommunicator duties, ISP communications procedures, FCC rules and regulations, and the ISP computer system.
- Attend classes, listen to instructors, observe demonstrations, take notes, and study course materials.
- Insert updates into operational manuals.
- Attend and participate in staff meetings, conferences, workshops, and other activities that provide learning experiences.
- Perform other duties as required or assigned that are reasonably within the scope of the position.
Benefits
- Health, life, vision, and dental insurance.
- 12 weeks of paid maternity/paternity leave.
- Pension plan.
- Deferred compensation and other pre-tax benefit programs.
- 12 paid sick days annually.
- 10 to 25 paid vacation days based on years of service.
- Three paid personal days, prorated based on start date.
- 13 to 14 paid state holidays annually.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
