Systems Engineer Jobs

About The Position

Requirements

• High school diploma required.
• Proficiency in troubleshooting, configuring, installing, and repairing electronic systems and computers, with solid mechanical aptitude.
• Knowledge of electromechanical device repair and attention to detail.
• Organizational, problem-solving, and customer-relations skills.
• Exceptional interpersonal and communication skills in a business environment, and commitment to professionally representing 3D Systems with customers.
• Ability to solve practical problems and handle concrete variables in situations with limited standardization.
• Ability to work effectively and efficiently under tight deadlines and with multiple interruptions.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Travel is required; valid driver’s license and clean driving record required.
• Ability to frequently climb, balance, stoop, kneel, crouch, reach, sit, and talk.
• Ability to handle objects up to 50 pounds occasionally and/or up to 20 pounds frequently.
• Tasks may involve electrical hazards, high-power lasers, and metal alloy powders that can cause health hazards or injuries if handled incorrectly.

Nice To Haves

• Associate degree from a technical school or related field.
• Military training.
• Three or more years of related experience preferred.

Responsibilities

• Perform equipment repairs for customers and demonstrate familiarity with each customer’s warranty and contract status.
• Comprehend and analyze unique customer configurations, including materials and software.
• Assess customers’ proficiency, capability, and willingness to perform self-maintenance.
• Execute preventive maintenance tasks as directed by the Service Manager.
• Recognize and appreciate the overall business value of customers to 3D Systems.
• Acknowledge the significance of the Customer Service Engineer’s role in enhancing the customer experience.

Benefits

• Company-paid holidays and paid time off.
• Flexible working schedule.
• 401(k) plan with employer matching contribution.
• Medical, dental, and vision coverage.
• Company-paid short-term and long-term disability insurance.
• Company-paid basic life insurance.
• Talent development programs.
• Employee Resource Group program, Employee Recognition program, and 3D Gives Back program.