Supervisor Jobs

About The Position

Requirements

• Two years of supervisory experience preferred.
• Forklift certification.
• Ability to work flexible schedule as business warrants; including nights and weekends.
• Must have working phone that allows for communication accessibility.
• Ability to operate heavy machinery.

Responsibilities

• Implements strategies to achieve the goals for the organization and outlet store operations.
• Implements, revises, and sustains policies, procedures and programs.
• Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
• May serve as a team member or subject matter expert on formal projects or within the department.
• Effectively engages in change affecting her/him, communicating appropriately with supervisor.
• Follows through on learning, skill building, and practice necessary to adapt to change.
• Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
• Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
• Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
• Maximizes the value of donated goods from salvage through strategic pricing methods, while managing different types of salvage commodities.
• Coordinate the proper rotation of goods in the outlet to ensure a continuous flow of new merchandise.
• Train and coach all employees to reach their potential as a highly productive and collaborative member of the team.
• Oversee and ensure adequate coverage at POS, sales floor and production.
• Assist with hiring process of associates, new hire orientations and training as needed.
• Function as a customer service manager (CSM); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
• Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
• Work with Outlet Management to conduct apprehensions following established loss prevention policies and procedures.
• Accurately complete data entry of required reports on time.
• Share with leadership insight or concerns found in report data or other documentation.
• Plan and organize work assignments to increase customer service and protect assets.
• Provide hands on leadership to motivate employees to increase employee satisfaction.
• Responsible for completing other duties/responsibilities as assigned.

Benefits

• medical
• dental
• vision
• short and long-term disability
• life insurance
• retirement plan
• paid time off (PTO)