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The Customer Service Superintendent ensures tenants receive excellent service by managing warranty and repair activities, overseeing inspections, and supporting the tenant turn process. The role works closely with the Customer Service Manager, Property Managers, vendors, and trade partners to maintain properties and provide responsive service. It includes hands-on repairs that do not require a licensed professional, property inspections, participation in homeowner orientations for new acquisitions, and tracking repair cycles and trends to recommend cost-saving improvements.
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Job Type
Full-time
Education Level
No Education Listed

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