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Client Care Specialist | Experienced State Tested Nursing Assistant (STNA)

Freedom Caregivers•Canton, OH
•Onsite
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About The Position

Join Freedom Caregivers as a Full-Time Client Care Specialist (CCS) in Canton and make a real difference in the lives of clients and caregivers every day. As a Client Care Specialist, you’ll help ensure our clients receive exceptional care while supporting and mentoring caregivers in the field.

Requirements

  • Must have a valid Ohio Driver’s License
  • Reliable and consistent transportation
  • Current proof of auto insurance
  • HHA or STNA certification
  • Ability to pass a criminal background check and drug screening
  • Physically able to lift, push, pull, or carry up to 50 lbs
  • Dependable, professional, and passionate about helping others
  • Experience as an HHA or STNA
  • Flexible availability between 8 AM – 6 PM Monday–Friday, with occasional weekends
  • Strong communication and customer service skills
  • Comfortable using smartphones and mobile apps
  • Ability to adapt quickly and build strong relationships with clients and caregivers

Responsibilities

  • Deliver outstanding customer service to clients, families, and caregivers
  • Cover open client shifts when needed to ensure continuity of care
  • Train and mentor new caregivers in clients’ homes
  • Communicate caregiver updates and performance to leadership
  • Uphold agency standards, policies, and professionalism

Benefits

  • Full-time stability with a Monday–Friday schedule
  • PTO accrual after 90 days
  • Affordable health coverage options
  • Paid training, mileage, and travel time reimbursement
  • Daily pay option through TapCheck
  • Career growth opportunities and internal advancement

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

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Based on current job postings on Teal, the average Stna salary in the US is approximately $40,000 per year, with a typical range of $31,000 to $50,000.

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