Spanish Medical Interpreter 3 Lead
St. Luke's Health System • Ketchum, ID13d
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Spanish Medical Interpreter 3 Lead
St. Luke's Health System•Ketchum, ID
About The Position
The Medical Interpreter 3 (Lead) provides highly skilled, accurate, and culturally responsive medical and general interpretation for healthcare staff, patients, companions, and visitors across care settings. Under the direction of Language Access Services leadership, this senior healthcare team member supports effective communication, patient safety, and equitable access to care for diverse populations. The role serves as a communication conduit, communication manager, and cultural broker, navigating complex clinical, linguistic, and cultural dynamics while preserving the patient-provider relationship. In addition to direct interpretation, the Lead serves as a subject matter expert and mentor, guiding interpreters and consulting with clinical teams on best practices, workflow optimization, and culturally appropriate care. The role contributes to program development, quality improvement, and organizational initiatives to advance Language Access Services across the system.
Requirements
- Associate's degree.
- Three years of professional interpretation experience, including experience in a healthcare or medical setting.
- Completion of a 40-hour medical interpreter training program.
- Certification through the National Board of Certification for Medical Interpreters (NBCMI), the Certification Commission for Healthcare Interpreters (CCHI), or equivalent.
Responsibilities
- Provide expert-level interpretation for high-risk, complex, and sensitive clinical encounters.
- Ensure accurate communication in emotionally, culturally, and medically complex situations.
- Intervene as appropriate to ensure safe, effective, and complete communication.
- Serve as an expert resource on cultural and linguistic issues affecting care delivery.
- Guide resolution of complex communication challenges and support best practices.
- Ensure adherence to documentation, regulatory, and compliance standards.
- Support service coordination, including prioritization and workflow optimization.
- Consult with clinical teams and leadership on interpreter use and communication strategies.
- Design and deliver training and education on culturally responsive care and interpreter utilization.
- Mentor, coach, and develop interpreters to support performance and professional growth.
- Serve as a subject matter expert and model advanced interpreting practices.
- Identify trends, gaps, and opportunities to improve language access services.
- Contribute to quality improvement, program development, and organizational initiatives.
- Collaborate across teams to advance service delivery and best practices.
- Leverage technology, tools, and data to improve workflows, reporting, and operational efficiency.
- Participate in training, meetings, and continuous learning activities.
- Seek feedback and demonstrate ongoing skill development.
- Perform other duties and responsibilities as assigned.
Benefits
- Competitive salary and retirement plans.
- Medical, dental, and vision offerings.
- On-site massages.
- On-site counseling via the Employee Assistance Program.
- Access to the Personify Health Wellness tool.
- Formal training and career development offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
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