Spanish Medical Interpreter Lead

St. Luke's Health System•Ketchum, ID

About The Position

The Medical Interpreter Lead facilitates clear, accurate, and effective medical and general interpretation for healthcare staff, patients, companions, and visitors. The role includes interpretation and complex scheduling. The lead interprets complex medical information, assesses and monitors patients’ understanding, and advises medical personnel about cultural information that may affect patient care. Interpretation is delivered with a high degree of accuracy and completeness in consecutive, simultaneous, and sight translation modes. The role also maintains knowledge of medical and general terminology, uses technology and other resources to support departmental workflows, and is cross-trained to support multiple functional areas. The Medical Interpreter Lead serves as a role model, mentor, trainer, and resource to coworkers; acts as a subject matter expert; and may assume leadership responsibility during management absences when requested. The position supports an exceptional customer experience through professional, timely, and accurate verbal and written communication, and performs other duties as assigned.

Requirements

High school diploma or equivalent.
Three years of relevant experience.
Minimum of 40 hours of professional medical interpreter training.
Must successfully pass a language assessment through St. Luke’s Health System prior to hire.
Must hold either a Certified Healthcare Interpreter credential from the Certification Commission for Healthcare Interpreters or a Certified Medical Interpreter credential from the National Board of Certification for Medical Interpreters.
Superior fluency in one or more languages in addition to English.
Knowledge of the National Code of Ethics and Standards of Practice for Interpreters in Healthcare.
Ability to understand a variety of regional accents, linguistic styles, and registers.

Responsibilities

Facilitate clear, accurate, and effective medical and general interpretation for healthcare staff, patients, companions, and visitors.
Interpret complex medical information to patients and/or companions.
Assess and monitor patients’ understanding of information conveyed.
Advise medical personnel about cultural information that may impact patient care.
Interpret accurately and completely in consecutive, simultaneous, and sight translation modes.
Self-correct, recognize linguistic limitations, seek clarification, and accept corrections.
Maintain knowledge of medical and general terminology.
Use technology, tools, and resources to support departmental workflows.
Cross-train to support multiple functional areas.
Serve as a role model, mentor, trainer, and/or resource to coworkers.
Serve as a subject matter expert and, when requested, assume leadership responsibility during management absence.
Support an exceptional experience through professional, timely, and accurate verbal and written communication.
Perform complex scheduling and other duties as assigned.