Spanish Interpreter

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

Provide concise and accurate oral interpretation between Spanish and English for Limited English Proficient (LEP) patients, their families, and Corewell Health employees. Interpretation is delivered in person, over the phone, and through video conferencing throughout the hospital and clinics. The role covers a range of healthcare settings and interactions, including medical and surgical procedures, transplant education, discharge instructions, consent forms, and hospital policies, in coordination with medical and nursing staff.

The interpreter follows Spectrum Health policies and procedures and the National Council on Interpreters in Health Care (NCIHC) Code of Ethics. The role also involves maintaining assignment documentation and current certification, supporting onboarding and shadowing, and helping dispatch interpreter requests during weekends and off-hours. The position requires extensive walking and the ability to interpret by phone or video for extended periods.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience providing interpreting services.
• 40-hour Interpreter Training.
• Certified Healthcare Interpreter (CHI) credential from the Certification Commission for Healthcare Interpreters (CCHI) within 180 days.
• Ability to interpret over the phone or via video for long periods.
• Ability to walk extensively throughout the workday.
• Effective communication and interpersonal skills, including sensitivity, tact, patience, and discretion.

Nice To Haves

• Associate's degree or equivalent.
• Bachelor's degree or equivalent.
• At least 1 year of relevant experience in a healthcare setting.
• Michigan state driver's license.
• Auto insurance.

Responsibilities

• Interpret between source and target languages in a variety of healthcare settings, including medical and surgical procedures, transplant teaching, discharge instructions, consent forms, and hospital policies.
• Provide interpretation for patients and their families in conjunction with medical and nursing staff.
• Provide interpreting and translation services according to Spectrum Health policies and procedures and the NCIHC Code of Ethics.
• Keep the assignment log current for documentation purposes.
• Assist with onboarding new staff and provide shadowing opportunities for people interested in the profession.
• Assist with dispatching interpreter requests during weekends and off-hours.
• Maintain current certification through continuing education and timely certification renewal.
• Communicate effectively throughout the workday with Language Services schedulers.
• Interact with people in a sensitive, tactful, patient, and discreet manner.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other services.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings. Eligibility for benefits depends on employment type and status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED