Spanish Interpreter

Corewell Health • Grand Rapids, MI

10d • Onsite

About The Position

Provide concise and accurate oral interpretations between spoken languages for Limited English Proficient patients, their families, and Corewell Health employees. Services are delivered in person, over the phone, and through video conferencing throughout the hospital and clinics. Interpret in a variety of healthcare settings, including medical and surgical procedures, transplant teaching, discharge instructions, consent forms, and hospital policies, working in conjunction with medical and nursing staff. Services must follow Spectrum Health policies and procedures and the National Council on Interpreters in Health Care (NCIHC) Code of Ethics. The role also maintains assignment documentation, supports onboarding and shadowing, assists with dispatching requests during weekends and off hours, and keeps certification current through continuing education and renewal. The position is full-time, based at Butterworth Hospital in Grand Rapids, Michigan, with a day shift schedule of 8:30 a.m. to 5 p.m., Monday through Friday, for 40 hours per week.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience providing interpreting services.
• 40-hour interpreter training.
• CRT-Healthcare Interpreter, Certified (CHI) certification from the Certification Commission for Healthcare Interpreters (CCHI), required within 180 days.
• Ability to interpret over the phone or via video for long periods of time.
• Ability to walk extensively throughout the workday.
• Ability to communicate effectively throughout the workday with Language Services schedulers.
• Demonstrated ability to interact with people in a sensitive, tactful, patient, and discreet manner.

Nice To Haves

• Associate's degree or equivalent.
• Bachelor's degree or equivalent.
• At least 1 year of relevant experience in a healthcare setting.
• Michigan state driver's license.
• Auto insurance.

Responsibilities

• Interpret source and target languages in a variety of healthcare settings, including medical and surgical procedures, transplant teaching, discharge instructions, consent forms, and hospital policies.
• Provide interpreting and translation services in accordance with Spectrum Health policies and procedures and the NCIHC Code of Ethics.
• Maintain a current assignment log for documentation purposes.
• Assist with onboarding new staff and provide shadowing opportunities for people interested in the profession.
• Assist with dispatching interpreter requests during weekends and off hours.
• Maintain current certification by completing continuing education credits and meeting certification renewal deadlines.
• Communicate effectively throughout the workday with Language Services schedulers.
• Interact with people in a sensitive, tactful, patient, and discreet manner.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory offering deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED