Spanish Medical Interpreter

Yale New Haven HealthNew Haven, CT

About The Position

This position reports to the Manager of Language Services and receives operational coordination and direction from the Manager of Language Services or the Assistant Manager of Language Services. Position provides accurate and complete, interpretation of medical information between providers and patients. Candidates adhere to the standards of practice and code of ethics of medical Interpreting.

Requirements

  • High School diploma required.
  • Minimum of one year of medical interpreting required.
  • Experience in handling a variety of customers at all socio-economic levels.
  • Ability to enter and retrieve data from EMR systems, i.e. Epic, Meditech
  • Must be fluent in a foreign language and English both verbal and written.
  • Proven ability to work as a part of a team and to work with limited supervision.
  • Completes the accurate entry of data in both Epic and the Language Services System.
  • Basic knowledge of medical vocabulary in at least two languages.
  • Hearing sufficient to understand and interface effectively between two or more parties in a medical interview who speak different spoken languages.
  • Sitting 10-20% of the day, Standing or ambulating 80% of the day, Able to move quickly through a large, multi-floored complex with many buildings
  • Visual acuity sufficient to read printed matter.

Nice To Haves

  • Associate degree with a concentration in language, communication or an allied medical field preferred.
  • Experience in a healthcare/hospital setting preferred.
  • May require travel to different YNHH facilities to include satellite offices.

Responsibilities

  • Facilitates and encourages direct communication between patient and provider by being a conduit and not the focus of communication.
  • Displays equal sensitivity to patient and caregiver concerns, interpreting all comments between the two parties
  • Assists with operational functions of Interpreter Program.
  • Documents interpreter encounter(s) accurately and in a timely manner in EPIC.
  • Completes the YNHH Interpreter Certification Program within 1 year on employment.
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