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Social Media Manager

Live Nation EntertainmentToronto, ON
CA$70,000 - CA$75,000Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE This is a full-time role within the social media team. In this role, you will report to the Director, Social Media, working closely with the social media and marketing teams. Your work will contribute to the areas of venue marketing, communications, and event marketing ranging from clubs to stadium level concerts across Canada.

Requirements

  • 3-5 years of experience with key platforms including Facebook, Instagram, X, Youtube, Snap, Tik Tok, and other social media platforms
  • Proficiency with Google Workspace, Asana, Slack, Sprout, Canva, and other workplace tools
  • Basic graphic design skills including resizing and editing assets for social media
  • A passion for events, marketing, and social media
  • Clear and persuasive copywriting skills with the ability to adjust based on different formats, brands, and tones
  • An exceptional ability to multi-task, stay organized, and manage multiple tight deadlines and high volume across a team, while staying adaptable to changing priorities and project needs.
  • Strong analytical skills to create impactful reporting, identify insights, and make data-driven decisions
  • A creative thinker and self-starter who thrives in a high-pressure environment and has the ability to take direction while also displaying strong personal initiative
  • A positive, proactive attitude, incorporating integrity, confidentiality and discretion
  • Ability to thrive within a team environment

Responsibilities

  • Posting across several social channels with high public visibility, and quick pace of output, always ensuring required approvals are in place
  • Posting night of show content for concerts, events, venues, and festivals, including during evenings and on weekends
  • Managing an extensive content calendar with shifting timelines and priorities, across multiple platforms, and working with various stakeholders
  • Writing copy and pairing with assets for use for various venue brands, and across a variety of different scenarios, genres, and channels
  • Proofing content and copy to ensure quality and accuracy of all assets before posting
  • Generating assets for venue and brand campaigns
  • Troubleshooting, escalating, and responding to a high volume of customer service inquiries and DMs
  • Responsiveness on high level issues in real time, including during evenings and weekends
  • Collaborating with other team members to build and execute content plans for key events and venues
  • Create regular recaps and reporting to test and track metrics, and provide data-driven recommendations
  • Staying current on relevant social media platforms and opportunities that would be appropriate for Live Nation Canada’s channels
  • Collaborating with, and supporting, other departments and areas of the business
  • Working within shared calendars, tracking documents, and project management platforms
  • Participating in special projects and performing other related duties as requested.

Benefits

  • Medical, Dental and Vision benefits for you and your family
  • Employee Assistant Programs through Modern Health and ComPsych
  • Generous paid time off policy including holiday closures, and sick time for you and dependents
  • Free concert tickets
  • RRSP program with company match
  • Stock Program Reimbursement
  • New parent programs & support including caregiver leave and baby bonus, and infertility support
  • Tuition reimbursement
  • Student loan repayment
  • Internal growth and development programs & trainings
  • Volunteer time off
  • Crowdfunding network
  • Gender reassignment support

Career Resources

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