Shuttle Driver Jobs

About The Position

Requirements

• Must possess a Commercial Driver’s License (CDL) with Passenger endorsement issued by the state in which the associate will be performing shuttle driver services.
• Must be at least 21 years of age.
• Must maintain a valid driver’s license at all times.
• Pass annual / semiannual MVR check.
• Must complete the Wheelchair Safety Training course provided by Towne Park as applicable.
• Must possess current Medical Examiners Certificate.
• Must maintain an up-to-date license as well as DOT endorsements and a bi-annual physical exam as applicable.
• At least three years of commercial driving experience or nine (9) years of driving experience as a licensed driver.
• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
• Ability to add and subtract three-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
• Ability to understand 24-hour and military time systems.
• Ability to understand rates applicable to time passed.

Nice To Haves

• High school diploma or general education degree (GED)

Responsibilities

• Transport guests to and/or from the hotel, hospital, casino, and local area in a friendly, efficient, and courteous manner using safe driving practices.
• Assist guests with luggage, including delivery and pick up during guest arrival and departure.
• Maintain vehicle activity and maintenance logs.
• Shuttle guests to appropriate places approved by manager and client contact.
• Learn and remember pick-up and destination points.
• Possess knowledge of all property outlets, meeting rooms, amenities, local attractions, and parking rates.
• Communicate by telephone, two-way radio, and in person in a courteous, friendly, and professional manner with all guests, location staff, and co-workers.
• Acknowledge and greet guests within 30 seconds while maintaining a professional and friendly demeanor.
• Use guest last name at all times when appropriate.
• Maintain accuracy and composure while under pressure.
• Use appropriate salutation of the day and welcome to property.
• Inspect the exterior and interior of the vehicle at the beginning of each shift for properly operating equipment and safety.
• Monitor vehicle condition and record malfunctioning items or damage, submitting them to the manager.
• Protect guest confidentiality in accordance with HIPPA requirements.
• Maintain the security of client financial and identifying information.
• Offer a hand for assistance to patrons.
• Check wheelchairs for safe operation prior to each use and clean them after each use.
• Assist patrons with entering and exiting the vehicle.
• Use specialized equipment such as wheelchair lifts as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Company-paid basic life insurance
• Company-paid AD&D insurance
• Short-term disability
• Long-term disability
• 401k retirement savings plan